Terms of Service
Last updated: July 2026
These terms describe how we work with clients. A signed proposal or written quote for a specific project always takes precedence over anything on this page.
Quotes and scope
Every project is quoted in writing before work starts. The quote lists what is included, what it costs, and roughly how long it will take. Timelines assume we get the content, access, and feedback we need from you when we ask for it. Work outside the agreed scope is quoted separately and only starts once you approve it, so you will not receive a surprise invoice.
Payments
Build fees are invoiced as set out in your quote, usually with a deposit before work begins and the balance on delivery. Invoices are due on the terms stated on the invoice. We may pause work on a project with a significantly overdue invoice, and we will tell you before we do. Prices on this site are in US dollars and do not include any taxes that may apply to you.
Monthly plans
Monthly plans cover hosting, maintenance, security updates, and the support allowance described in your plan. They bill in advance on a recurring basis and continue until you cancel. Unused time in a month does not roll over. If the work you need each month consistently exceeds your plan, we will suggest moving you up a tier rather than quietly billing extra.
Cancellation
There are no long-term contracts on monthly plans. Cancel by email at any time and the plan stops at the end of the current billing period. We do not pro-rate partial months. If your plan includes hosting, your site comes off our hosting when the plan ends, so tell us where to move it and we will help hand it over. Deposits on build work already underway are non-refundable, since the time has been spent.
Ownership
Your content, your data, your domain, and your brand remain yours throughout. Once a project is paid in full, the website and custom work we built for you are yours to keep, move, and modify. We keep ownership of our own reusable tooling, internal components, and general know-how, and third-party software, fonts, images, and plugins stay under their own licences. Unless you ask us not to, we may mention that we built your site and show it in our portfolio.
Support boundaries
Support on an active plan covers the site and systems we built: content edits, fixes, updates, and questions about how things work. It does not cover new feature builds, redesigns, or projects for other platforms, which are quoted as separate work. We support the things we set up. We are not able to fix problems inside third-party tools, or issues caused by changes made directly to a live site by someone else, though we will always help you work out what happened.
Third-party services
Most projects rely on services we do not control: hosting, domains, payment processors, email delivery, analytics, CRM, and similar. Those services have their own terms, pricing, and uptime, and you are responsible for the accounts held in your name. If one of them changes its pricing or breaks something, we will tell you and recommend a path forward, but we cannot be held responsible for their outages or decisions.
Reasonable limits
We do our work carefully and stand behind it, but we cannot guarantee specific business results such as revenue, rankings, or traffic volumes. Where something does go wrong on our side, our responsibility is limited to the fees you paid us for the work in question. Your use of this site and its content is at your own discretion.
Changes and contact
We may update these terms as the business changes, and the date at the top will reflect that. Material changes to an active plan will be communicated to you directly. Questions go to info@quasarseed.com.